I traded a vehicle and bought a brand new one (2018 Ford Transit Connect)... the transaction was smooth, the value offered on the trade was fair priced, and the price on the new purchase was excellent... sales person was knowledgeable, candid and helpful ... financing was quick and easy -- parts department (from previous experiences) has always been very good - overall a great dealership to do business with.
Seamless transaction between trading in my newer van for a new van ... the salesperson was very informative, took the time to explain the new features and she even helped me program my phone into the vehicles' sync system. Competitive prices and minimum negotiating made the overall experience enjoyable. The showroom facility is modern and inviting and I've know from previous experience their parts and service dept are very good. 5star.
It had been a few years since I purchased a new vehicle and Shawn Berrera and the finance team at West Hills made it go super smooth. Shawn expertly set up a trailer demo, showed me, and then let me test the trailer tow capabilities myself. It really was a great buying experience and I look forward to driving my new truck.
Buy a car there easy easy .Grate experience
Awesome dealership! Smiles abroad from all around--must like working there. I loved my experience and my new Escape. RJ (Ranjit Singh-jimenez) met me with a handshake and smile. Had my car appraised while we looked for the right vehicle. Found the one that best fit my families need and with the diligence of management, drove off in record time. I cannot say enough good this dealership has in products, and most importantly, its people. My experience was stress free, which is very important when one makes the decision to purchase a new vehicle. There's a placard hanging from the rafters that state "Honesty! Integrity! Customer Satisfaction!..." couldn't be more true! If we buy another vehicle, West Hills will be our first and last stop.
Christoph in the service department went above and beyond to help me when I had concerns about my car. Extremely helpful and honest service. Would highly recommend!
I have gotten vehicles here fo over 15 yrs.
The vehicle the wife bought she was very happy with. 2018 Ford fiesta se.
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