Customer Testimonials

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DealerRater Jul 2, 2022

Best vehicle buying experience ever!!!!!! I highly recommend West Hills Ford for your next car purchase.

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DealerRater Jun 25, 2022

Very nice, also super helpful. Made sure all my needs were met. They didn’t stop trying until I was good with everything.

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DealerRater Jun 22, 2022

Awesome staff. My sales person was very knowledgeable and took the time to ask questions about my needs and pointed all the features I was looking for in my new truck.

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DealerRater Jun 22, 2022

I haven’t purchased a vehicle since 2005, the whole crew at West Hills Ford made the experience amazing with no stress at all. Everyone from Victoria king, jon rohlman, and the “the finance guy”(sorry couldn’t remember that many names, but I’m glad you stepped over from Canada!) made this enjoyable!!! Thanks Guys! This Bronco was a dream and you made it a reality for me!!!!!!

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DealerRater Jun 21, 2022

The entire team was very easy to work with. I was just here to buy out my lease but every question was confidently answered which was especially nice because I am not from this state and needed to know which rules might be different.

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DealerRater Jun 20, 2022

Awesome service & excellent people had a blast getting my new car thanks again will be back for my wifey’s new mustang

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DealerRater Jun 8, 2022

Jon was super helpful and talked me through all my options as my lease finished on my vehicle!

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DealerRater Jun 3, 2022

Made the car buying experience simple and easy for someone who isnt experienced with it.

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DealerRater Jun 1, 2022

Jon was super helpful during the car buying experience. The entire crew that I worked with was super helpful and super friendly. Will always go to West Hills Ford for all my automotive needs!

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DealerRater May 31, 2022

My goodness! These people were so kind to us and really made my first car buying experience easy. Everything was done at the dealership and they all treated me with care and respect! 10/10 suggest coming here if you want a new car!

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DealerRater May 31, 2022

I found my ultimate dream truck. Jon was really easy to work with, excellent service.

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DealerRater May 29, 2022

I am so happy with the quality service I received on this deal by Matt Sayers at West Hills Ford! He literally took me to every lot and showed me hundreds of vehicles to compare with the deal I found. The managers had my deal signed and completed efficiently. Not my first or last purchase at WHF.

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DealerRater May 25, 2022

They are friendly and helpful. Best Dealer ship in all Seattle . I personally recommend it!

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DealerRater May 25, 2022

Customer service is awesome. Both Jon and Tom made my car buying experience pain free.

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DealerRater May 22, 2022

Jon and the staff were no nonsense and very helpful with the whole process! Jon kept me updated through the whole purchase and made sure I was well informed.

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DealerRater May 21, 2022

The staff are all nice and willing to help was waiting for the management team to get back to me I need help with there printer and someone else help me get it figured out had a great experience with the guys that help me.

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DealerRater May 20, 2022

The whole team at West Hills Mazda was great. Honest, straightforward and fun to boot! In particular, Sierra was the perfect saleswoman. Knowledge, kind and on top 🔝 f the details. Would recommend!

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DealerRater May 20, 2022

This place is hands down the absolute best!! I love the service and the people who helped me are so wonderful.

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DealerRater May 13, 2022

This was the most amazing experience in buying a car I've ever had. Everything went so well. Shawn was so great and made me feel comfortable with the process. He found me something in my price range that I love.

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DealerRater May 9, 2022

I have nothing but INCREDIBLE things to say about this dealership! Especially Shawn Barrera who worked tirelessly, even sacrificing time with his family on mother's day to get me into my dream car! My new Ford Bronco Sport only became a reality because of his hard work and dedication. I will be eternally grateful for his hard work and kindness. Thank you!

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DealerRater May 9, 2022

I was not bombarded when first showing up to the dealership which I absolutely hate. So I love that. They worked with me to get me a price that I wanted and they were very friendly and professional. Everything took about 3 hours which has been the shortest time I have ever spent at a dealership.

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DealerRater May 7, 2022

They were fast and efficient, making sure I got the car that I really wanted. I would recommend them to anyone shopping and looking for an easy car buying process.

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DealerRater May 7, 2022

Matt, Roxann, and Jose are amazing!! Move mountains to help a customer find the perfect fit and make the sale work for all parties!

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DealerRater May 7, 2022

I had a great experience with west hills ford. I love my new car. Everyone I worked with was awesome. 10/10 Recommend

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DealerRater May 7, 2022

The staff is amazing! Everyone was so kind and not pushy. Shawn let us tell him what we wanted instead of the other way around. Very professional all the way around.

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DealerRater May 3, 2022

Great experience! My sales men was very helping and determined to find what I needed.

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DealerRater May 3, 2022

Great experience, class act all the way. Noah, our salesman, was knowledgeable, very helpful and just a pleasure to work with. Magde in financing was personable, respectful of our time, and he too was just a pleasure to work with.

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DealerRater May 3, 2022

We called beforehand to check on the availability of the CX-5 and Sierra was prompt to get all the information we needed before we made the drive there. The staff was very friendly and helped us with all the questions we had. A big thank you to Sierra and Chad who made the dream of buying my first car come true!

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DealerRater May 1, 2022

I went in there with a pretty open mind. The salesman I spoke with was honest with me and overall a good guy. Wasn’t able to find what I needed the first day, came in the next and ended up leaving with a truck and a really good deal

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DealerRater May 1, 2022

This was the most pleasantly relaxed dealership I have ever worked with! They were friendly, not pushy, and gave us a great deal with even greater service.

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DealerRater May 1, 2022

Smooth transaction and very helpful staff made my first car buying experience on my own easy AND enjoyable. Everyone at West Hills Ford was friendly but I have to say my sales rep Sierra and Jose in financing went above and beyond. I was given their full attention, they were communicative and helpful through the entire process. Thanks again for the great service and getting me into a vehicle that fits my needs at a great price!

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DealerRater Apr 30, 2022

Solid word for word kept process from start to finish.Jon and Jose were an excellent team to make this an excellent experience

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DealerRater Apr 26, 2022

When there was no hope they made hope happen when there was none and noah trae chad john and the young lady made magic happen 100 percent was always given

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DealerRater Apr 21, 2022

Super friendly and professional - made for a great experience! Great attitude and knowledge of vehicle!

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Google Apr 21, 2022

Wendell is very helpful and fun.

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DealerRater Apr 21, 2022

Wendell was very helpful and understanding. He’s fun and he always makes sure that everything’s gonna go smoothly.

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DealerRater Apr 20, 2022

They were very respectful, and professional throughout the whole deal. They were also able to get me the car I wanted at a rate I wanted.

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DealerRater Apr 15, 2022

From initial greeting to new truck purchase we had nothing but the best experience with Matt and the West Hills crew. Everyone was extremely friendly and attentive! We plan on making our next truck purchase with West Hills as well as sharing our great experience with friends and family! Matt was especially awesome to work with!

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DealerRater Apr 14, 2022

I worked with Matt Sayers (sales), Roxanne and Jose. They were all very knowledgeable, professional and provided excellent customer service. I Love my new Bronco Sport and appreciate all of the time they took with me to answer all of my questions.

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DealerRater Apr 13, 2022

This dealership is one of the only dealerships that aren't doing crazy mark ups on their vehicles. Everyone was very kind did not pressure me to buy anything walked me through my options and made my experience feel very easy.

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DealerRater Apr 12, 2022

I loved this dealership. The entire team was amazing. I never felt pressured into buying anything. Paul was very patient with me, he was nothing but honest about everything. Chad was very friendly and made me feel very comfortable with the finance. He explained everything to me in great detail and made sure I understood everything. Jaden was awesome and super knowledgeable about the car I purchased. I could tell he was passionate about his work and I really appreciated it. Jade was amazing; friendly and super quick with everything. I never felt like my time was wasted and I'...

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DealerRater Apr 10, 2022

Buying a car is typically never an easy process, so I appreciated the open communication my sales rep had with me as he worked through finding the car I requested in this limited inventory market. Additionally, I felt seen and heard during the paperwork process.

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DealerRater Apr 7, 2022

Wendell, Scott, Roxy, Zack, Josh, and Magdy are the team that always takes care of me. Love them

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DealerRater Apr 6, 2022

We were in-and-out quick and easy No pressure Very wonderful experience They were very respectful with our time and money

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DealerRater Apr 6, 2022

Noah was really helpful and understanding with what I was looking for or concerned with. Couldn’t have asked for a better salesman!

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DealerRater Apr 3, 2022

Positive experience with Alex, Wendell, Jerry and Jose. We appreciate you guys for the assistance in finding the right car and right price

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DealerRater Apr 2, 2022

Fantastic experience. Stayed late with us to complete all the paper work. Pre owned certified selection is very good. Top notch inventory. Partners with Costco auto for amazing experience and deal.

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DealerRater Mar 28, 2022

Everyone was extremely kinda and made my first time car buying experience very pleasant and pain fee. 10/10 would recommend.

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DealerRater Mar 24, 2022

My experience at West Hills Ford was awesome! After feeling pressured into buying a car that I didn’t love at a different dealership, someone recommended I go to West Hills Ford and work with Victoria. She was so kind, helpful, incredibly understanding and patient! I was really looking for the perfect car, and she helped me do just that, without pressuring me to buy something else that wasn’t perfect to me. The whole team was great! They were all very helpful and informative with pressuring, which I appreciate so very much! Noah and Wendell were also amazing sales ...

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DealerRater Mar 22, 2022

The staff were very helpful an took care of us. Awsome job, would shop there again.

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DealerRater Mar 20, 2022

Sierra was super friendly and professional. She was ready for us when we got to the dealership and walked with us through the entire process. Thank you Sierra!

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DealerRater Mar 14, 2022

Alex was attentive, honest and professional! 10/10 recommend him! He listened, was prepared and followed through ever step of the purchasing process!

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DealerRater Mar 13, 2022

Jon was great at helping us out with getting our second car. He went out of his way to insure we got us a great vehicle. Thanks Jon!

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DealerRater Mar 8, 2022

Matt found me the perfect little SUV! It is everything I wanted and more. He called me as soon as it showed up on their lot and sent me pictures. Roxanne gave me an amazing price on my trade-in and great price of my new Ford! Magdy got great financing for me and took the time to explain everything. Tre was also helpful to make sure I didn’t leave without my temporary registration. Everyone at West Hills Ford was awesome. I really appreciate how I was treated and highly recommend them.

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DealerRater Mar 6, 2022

Great dealership service, no markups! They were honest and delivered 100% of what they said they would for the price. Will be back.

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DealerRater Mar 2, 2022

The Team at Heartland Ford was really wonderful! They were gracious and helped make the process friendly and seamless.

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DealerRater Mar 2, 2022

West Hill Ford did a great job helping us with our purchase. The sales person was professional and helpful.

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Google Mar 1, 2022

Paul was amazing! honest about the details of the vehicle and super prepared for any questions I had.

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DealerRater Feb 28, 2022

Jon and his whole team were super. Highly recommend....very personal and professional! Jon had a great sense of humor!

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DealerRater Feb 23, 2022

Everyone was very friendly throughout the whole process. Sales and finance were straightforward and informative.

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DealerRater Feb 22, 2022

I really enjoyed working with Matt. I came into West Hills for servicing and Matt helped me come out with a 2022 ford f350! Matt was on top of it the whole time from test drive until I got the keys and drove it home. I wouldn't hesitate working with Matt in the future or sending someone his way he is a great salesperson, and takes all the time needed to make the vehicle sale work for his customer.

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DealerRater Feb 21, 2022

Noah is an amazing young salesman eager to please his customers! One of the best salesman in the auto dealer industry that we have had to work with over many years and many auto purchases. Highly recommend! Hope to see this young man move up the manager chain! Ryan in financing is absolutely amazing as well! Ryan was professional yet very easy to interact with during our financing process. We walked out of 2 nearby dealerships because we didn’t feel comfortable. We walked into West Hills Ford and immediately felt a comfortable friendly vibe from each employee we met. If ...

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DealerRater Feb 13, 2022

Wendell, Chad, and John at the Mazda/Ford dealership we’re incredibly friendly, accommodating, and knowledgeable. Chad and Wendell even helped entertain my three young children making the entire process easier and less stressful. Victoria King handled our trade in incredibly well and even increased the offer because of a promotion which is what really sold me, the trade offer

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DealerRater Feb 6, 2022

I cannot say enough amazing things about this dealership! Every team member I worked with was so kind, caring, and worked hard to get me what I wanted, needed, and over delivered for me the entire process! I’m so grateful, I will be back and I will be sending my referrals here.

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DealerRater Feb 2, 2022

Everyone we encountered in the dealership was great. The buying process was much better than I had expected. Matt was the best, very conversational and no pressure what is exactly what I wanted. Trey was great as well and helped us out a lot on Saturday along with Kai. She was great as well and took us to the end. The finance manager was the best. He explained everything, was very personable and did all he could to get me the best rate he could. Great job everyone!

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DealerRater Jan 31, 2022

Noah was terrific from start to finish and kept me posted on my order through the myriad pandemic supply chain impacts! Noah was great when the Connect finally arrived and we needed to finish up the transaction, very understanding and supportive.

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DealerRater Jan 29, 2022

Wendell was amazing at getting us something we were happy with. He worked hard at getting the car we wanted, kept a positive attitude, and made us feel relaxed. Due to unfortunate work circumstances, we needed to get the car asap and Wendell along with finance, and the manager was amazing at doing that.

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DealerRater Jan 28, 2022

Just like almost everyone else - I hate car shopping. We came in not entirely sure what we were looking for. We knew features that we wanted, and certain makes/models we wanted to look at and test drive, and certain ones we didn't want to look at. We weren't sure if we were ready to buy yet and we already had a mindset that we would not get talked into buying that day if we weren't ready to. Especially after going to a few other dealerships and having the vultures swoop in on us, we were ...

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DealerRater Jan 24, 2022

The buying process was easy and direct. I put down a deposit on a vehicle they had ordered. Jon let me know when it came in and everything was as it should be when I test drive and bought it. Great customer experience and Jon was super helpful and knowledgeable.

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DealerRater Jan 21, 2022

We worked with Paul, so we never met Victoria King. Paul was great to work with: polite, answered all our questions, and showed us several similar vehicles that were on the lot.

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DealerRater Jan 17, 2022

Our experience with West Hills Ford was really great! We were dreading the whole car buying ordeal - especially in today’s market. But the staff was friendly and helpful. Paul showed us the used cars that we were interested in and offered his advice between the different models. In the end, we were interested in the new Bronco Sport. He checked the inventory coming in and was able to help us secure a brand new vehicle! He answered all of our questions and helped us move through the purchasing process seamlessly. When we picked up the vehicle Paul had ...

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DealerRater Jan 16, 2022

I had a great experience with Jon Rohlman and West Hills Ford. There were no unwanted surprises in the dealings with them. Jon was professional, knowledgeable and friendly. He took care of any issues that I pointed out. The process was an all around enjoyable experience. I would drive 100 miles one way to deal with him again without any hesitation!

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DealerRater Jan 15, 2022

Where do I even begin? I have avoided shopping for another vehicle because generally when you go to dealerships the salesman are like sharks. It was much to my surprise to get such a pleasant and easy going car shopping experience. My partner of 5 years and I, went to West Hills Ford initially to see the salesman whom he purchased a vehicle from YEARS ago! However that person is no longer in sales so he referred us to Wendell. Wendell is very professional. He really takes the time to get to know his clients and what they are looking for. ...

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DealerRater Jan 14, 2022

Noah was awesome, he really took the time to make sure everything was perfect and that I was happy. Thank you so much for such a great experience and helping me find the perfect car.

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DealerRater Jan 12, 2022

We had a great experience buying our vehicle with West Hills Ford. Our salesman, Jon Rohlman was excellent to work with. He helped us get the information we needed and was very kind and easy going. It was a quick and easy purchase, which was especially appreciated having 2 young kids with us. we did not feel pressured or cheated and felt great driving our new vehicle home! Would highly recommend to others in the car market.

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DealerRater Jan 7, 2022

I have purchased numerous new & used cars when it was Bennett & Parr Ford! I Need very good Price prior to purchase of a FORD! Parr Ford was a relaxed, no pressure experience. I actually had friends and family come with me, and I was left alone, by my request. My nephew and wife purchased a new Focas and she purchased a used Chevy. We picked out the cars and the sales people did the paperwork, They were happy as were the salesmen. I don't care to go through several people to make a purchase, i'm looking ...

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DealerRater Jan 4, 2022

John and Chad were outstanding! Best experience I have had at a Car Dealer. This is the Ford Dealer to go to!

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DealerRater Jan 2, 2022

Extremely helpful dealership I was looking for Mazda to do trade in but made wrong turn in snow and was struck they helped pull me out before I even told them I want trade or get vehicle. They showed me multiple vehicles until I comfortable with one I like. Great dealership

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DealerRater Dec 31, 2021

Excellent customer care from the time we entered to delivery of our new vehicle. We recommend West Hills Ford and Mazda highly.

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DealerRater Dec 31, 2021

The staff was great to work with and found me just the truck I wanted. I will definitely be a repeat customer.

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DealerRater Dec 27, 2021

Process was quick and easy. The people were incredibly kind! Thank you for your service!

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DealerRater Dec 22, 2021

It was great working with Wendell & Ryan in finance they are both very friendly. I love my truck it was the best choice.

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DealerRater Dec 20, 2021

Thanks so much! Had a great car buying experience. The staff here are friendly and accommodating.

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DealerRater Dec 18, 2021

I had a great no pressure experience. John was very patient and explained the features on my car.

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DealerRater Dec 15, 2021

Had a great experience at west hills ford in bremerton. I got good deal on my old and tired ford pickup trade in. And a fair price with great service from the team on my previously owned crossover. I recommend seeing what this team can do for you. I look forward to the continued service.

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DealerRater Dec 10, 2021

My whole experience with West Hills Ford and my sales person Wendell was wonderful. Such a smooth transaction from start to finish. I recommend paying them a visit if you are in the market. I will definitely buy my next vehicle from them.

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DealerRater Dec 7, 2021

Chelsea Duket in the service department is very professional and helpful. My oil change was very fast and was affordable. She introduced me to the coupon special that was ongoing which saved me hundreds of dollars. West Hills Ford is definingly my 'go to" dealership for all my maintenance needs. Thank you.

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DealerRater Dec 6, 2021

Both salesman Jon & Paul where very helpful. They answered every question I had and walked me through the different trim levels. Chad helped me get a better interest rate than I expected and made all the finances options very clean. Can’t thank everyone enough for making this a great experience.

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DealerRater Dec 3, 2021

What a pleasure it was working with John and Chad! They were both so professional, friendly and went above and beyond to help get me my dream car!! Thank you both so much!!

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DealerRater Dec 3, 2021

Great friendly staff! I would recommend this place to anyone who is looking to buy a new or used vehicle!

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DealerRater Nov 27, 2021

Went to work for me and got me a great deal on an awesome ride

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DealerRater Nov 27, 2021

Awesome experience. Salesperson is knowledgeable and super sweet. I’m recommending this dealership to everyone!

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Facebook Nov 22, 2021

Love my 2016 Pilot!! It was an amazing price and in like new condition! Thank you Honda of Casper!! Also, thanks to Patrick in sales for helping us with our purchase! You have a lifetime customer.

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DealerRater Nov 21, 2021

I bought a beautiful used 2015 F350. No warranty.bought as is. 30 Days after the purchase on my way to work in Tacoma. battery light came on! Drove straight to West Hills ford where I purchased the truck . Ran into Ryan Zieg!! Operations manager at Hasselewood. He went above and beyond to help me.. Employees like him are the reasons Businesses are successful!!! As a Ups driver I talk many people a day in Kitsap county!! Reputation is everything!!! Thanks Ryan Zieg and West hills Ford service department! Service manager. Colin and Peyton service advisor Thank you!!!

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DealerRater Nov 20, 2021

Wonderful to deal with. They really went out of their way to make the experience great.

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DealerRater Nov 20, 2021

Siera really made buying the truck comfortable & easy. We came in to look at a specific vehicle, which she located quickly & we were off on a drive. Would go to her again anytime.

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DealerRater Nov 20, 2021

Kind, Honest, Down to Earth. Sierra, Trey and Jose were awesome. They have my future buisness.

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DealerRater Nov 20, 2021

Best and easiest car purchase ever from the initial order through the financing and car set up! I absolutely love Sierra and Chad!!!!

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DealerRater Nov 19, 2021

Noah was very helpful. He went out of his way to pick me up and stay late on his day off. Extraordinary service and friendly. Would highly recommend him to others.

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DealerRater Nov 19, 2021

We not only purchased a vehicle but we actually had fun doing it! Wendel was very helpful and patient. If he did not know an answer he did not hesitate to say I don’t know but let me find out for you.

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