Fair upfront honest treatment. They will go the extra mile to meet your needs.
Very well informed personnel, very nice selection of vehicles, friendly staff- everyone came to meet me with a smile and a sincere effort to help us get best deal for the vehicle we thought we wanted.Will be returning again- thanks to Russell & Roxanne- Mark n Stephanie
Came in with an issue and left with a beautiful red cx5. Thank you TJ for letting us gain the comfort and knowledge of your mindfully Mazda mastery, you truly care about getting folks into the right vehicle..And thank you Josh and staff, end result, righteous!
TJ in used auto department was very nice and knowledgeable about the 2012 Ford F150 Lariat I purchased from West Hills Ford. The only issue was that "AFTER I bought the F150, no one can find the "Driver 1" Key/FOB. Today, I went to the parts department and they want more than $300 dollars for the Key/FOB. I think that West Hills should provide the missing key/FOB.Just talked with TJ and West Hills will provide me with a new key/fob. Treating customers like this is better than anything I've ever received from a car dealer. I've purchased 3 autos from West Hills and will surely be doing that again.
Love love LOVE TJ Wilhite he sold me another cx5 and i couldnt be happier with the service he provided!
Best Ford dealer in WA. They have everything to meet your automotive needs!
I enjoyed my experience with West Hills Ford. Lora was the first to respond to my Costco inquiry to purchase a Ford Explorer, Platinum, and because of her responsivenes, I visited West Hills first. Then, because of Dave's listening to my needs and wants, including my max price point, he provided me with my best options. I did purchase a ruby red Ford Explorer Platinum series, at below my max price point, and didn't need to visit the second dealership at all after Dave took me around to look at my second choice and I decided that wasn't for me. I now have a vehicle that meets my business travel needs and can also tow my camper and take me and my friends into the mountains for hiking and backpacking. Of course, I would have liked to get more for my trade-in, but everyone has a choice and this wasn't my greatest motivation for the transaction.A shout out to all of the other friendly staff I met with--it takes a village and positive professionals at every turn--a business model with which you are more likely to succeed.
I went in there to look for a car did not really want to buy anything talk to a girl name Jessica Laur She was very friendly very personable I really had a good experience with her if I decide to buy a car she’s the one I’m coming to no one else thank you
I can’t say enough good things about Christoph. He was super helpful and called back as quickly as possible. Thanks.
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